Carpet Cleaning Red Flags to Avoid

Oct 9, 2023 | Carpet Cleaning

cat laying on carpet

When it comes to maintaining your carpet, regular, professional cleaning is essential to maintain the look, feel, and smell of your home. There are many carpet cleaners to choose from which makes it challenging to know which ones can deliver high-quality services. A reputable cleaner should be able to effectively remove dirt, stains, and traffic lines without damaging your carpets. 

Some companies may have persuasive marketing, but that doesn’t guarantee high-quality services. To find the best carpet cleaner for your needs, it’s important to be aware of potential red flags that may indicate a company is unreliable or doesn’t offer the best service.

Red Flags That Could Indicate Less-Than-Stellar Service

As you investigate various carpet cleaning services in Andover in hopes of finding the best carpet cleaner for the job, keep the following warning signs in mind:

Unclear cleaning processes

If a carpet cleaner claims to have a special cleaning process, but won’t provide any details about how it works, it’s a red flag. It’s important to know what methods and substances will be used to clean your carpet, especially when it’s in your home. If a carpet cleaner is unable or unwilling to give you a clear breakdown of the cleaning process, it’s best to consider other options.

Unprofessional attire and unmarked vehicles

When hiring a professional carpet cleaner, you want to trust that your carpet is in the hands of someone who is knowledgeable and experienced. If you were comfortable with an amateur cleaning your carpet, you could likely do it yourself. Therefore, it’s worth considering how the technicians present themselves and transport their equipment. Clean, branded uniforms and well-maintained company vehicles can indicate that the company cares about its reputation and is confident in its ability to deliver quality results.

Flat rates or quotes devoid of details

When it comes to getting a quote from a carpet cleaning company, it’s important to consider several key factors, including the size of the area to be cleaned, the current condition and severity of stains, and the level of foot traffic. If a company only offers a flat price or doesn’t ask about the specifics of your request, it’s a red flag. The best carpet cleaners will provide a quote that takes all of these factors into account and clearly outlines the services that will be provided. This sets clear expectations and ensures that you know exactly what to expect from the cleaning visit.

A lack of reviews and testimonials

It’s useful to be able to learn about the experiences of a company’s previous customers, either through testimonials provided by the company or through online reviews. If a company is unwilling or unable to provide testimonials, only offers anonymous ones, or lacks recent online reviews, it’s a sign that you should be cautious. These types of red flags may indicate a lack of transparency or a history of poor customer satisfaction.

A Carpet Cleaner You Can Trust

Are you ready to work with a trusted carpet cleaning company in Andover? At CJ’s Chem-Dry, we prioritize transparency in our cleaning process and make sure that it is explained in language that is easy to understand. Our technicians take pride in the services they provide to homeowners in Andover, and this is reflected in their uniforms and vehicles. We also have a strong online presence with many positive reviews that give you a good idea of the level of professionalism you can expect from our team.


If you want to work with the best carpet cleaner in Andover, give us a call at (763) 862-7862 to learn more. We look forward to helping you.

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